FOUZIA SEGUER

Enterprise Transformation & Operating Model Leader

Turning Transformation Strategy into Measurable Business Value

With 15+ years of experience across financial services and global technology, Fouzia leads complex transformation initiatives that connect business strategy, operating models, digital capabilities, and execution to deliver measurable enterprise value.

15+ Years of ExperienceFinancial Services & TechnologyLuxembourg & EMEA

Connect on LinkedIn
THE TRANSFORMATION SYSTEM01 — 05
05 / OUTCOMEBusiness Value01Strategy02Operating Model03Digital & Data04Execution
$230MAnnualized value
€900B+AuCA supported

Measured outcomes

Executive Impact at a Glance

Outcomes and organizational scale across selected transformation initiatives at TD SYNNEX and BNY.

Annualized Value
$230MGlobal transformation programs at TD SYNNEX.
Realized Benefits
$197MEnterprise transformation initiatives at TD SYNNEX.
Assets Under Custody & Administration
€900B+BNY Trustee & Depositary operations supported.
Key NAV Controls Automated
100%NAV controls for traditional funds.

Executive profile

Connecting Strategy, Operations and Technology to Deliver Business Value

Fouzia Seguer is an Enterprise Transformation and Operating Model Leader with more than 15 years of experience across global technology distribution and regulated financial services.

At BNY, she leads transformation initiatives within the Trustee & Depositary business, strengthening operational controls, data quality, automation, management information and regulatory readiness.

Previously, at TD SYNNEX, she contributed to global transformation programs spanning operating model integration, commercial transformation, digital business models, enterprise governance and value realization across international markets.

Approach

How Transformation Becomes Business Value

An integrated approach to aligning strategic priorities, operating models, technology, people, and business outcomes.

  1. 01

    Strategy

    Translate ambition into clear priorities and a value-led transformation agenda.

    • Strategy execution
    • Target operating models
    • Business model innovation
  2. 02

    Operating Model

    Design simpler, controlled and resilient ways of working.

    • Standardization and simplification
    • Governance and controls
    • Process optimization
  3. 03

    Digital & Technology

    Apply automation, data and platforms where they create measurable value.

    • Process automation
    • Data and analytics
    • AI-enabled use cases
  4. 04

    Organization & People

    Align leaders and teams so change is adopted and sustained.

    • Leadership alignment
    • Change management
    • Stakeholder engagement
  5. 05

    Client & Growth

    Connect transformation to client experience and scalable growth.

    • Client-centric operating models
    • Service transformation
    • Onboarding optimization

Selected work

Transformation in Action

Selected initiatives demonstrating the ability to translate complex transformation agendas into measurable commercial, operational, and client outcomes.

01TD SYNNEX

Global Business Optimization

Simplify an enterprise-wide operating model and improve profitability, working capital and commercial effectiveness.

  • Enterprise Transformation
  • Value Creation
  • Governance
PrioritiesGovernanceValue
$197M
Realized benefits
$230M
Annualized value
$252M
Value plan
02TD SYNNEX EMEA

Microsoft StreamOne Cloud Marketplace

Move beyond transactional distribution toward subscription-based cloud services and recurring revenue models.

  • Digital Transformation
  • Cloud Business Models
  • Commercial Strategy
PartnersMarketplaceCustomers
30,000
Partners
500,000
Customers
24
Countries
$315M
Azure program revenue
03TD SYNNEX EMEA

Software Marketplace & Digital Commerce

Create a scalable, multi-vendor self-service marketplace for software procurement and lifecycle management.

  • Digital Commerce
  • Business Model Innovation
  • Automation
ProcurementPlatformGrowth
$200M+
Incremental revenue
04BNY Luxembourg

NAV Control Automation

Strengthen control reliability and reduce manual processing for traditional funds.

  • Financial Services
  • Process Automation
  • Operational Controls
CollectionMonitoringControls
100%
Key NAV controls automated
60%
NAV collection automated
05BNY Luxembourg

Funds Reporting & Data Transformation

Strengthen management information and data governance across fund operations.

  • Data Transformation
  • Business Intelligence
  • Financial Services
FundsDataReporting
1,250
Funds
82
Clients
€900B+
Assets supported
06TD SYNNEX France

E-Business & EDI Integration

Enable end-to-end order management and more efficient partner integration.

  • Process Optimization
  • ERP Integration
  • Automation
PartnersERP / EDIOrders
80%
Order lines automated
30,000
Partners enabled
07TD SYNNEX EMEA

PACE Digital Engagement

Build a scalable digital engagement model for SMB customers.

  • Customer Experience
  • Digital Engagement
  • Analytics
EngagementAnalyticsGrowth
21,000
Resellers
$70M
Gross profit run-rate
26%
Year-over-year growth
08TD SYNNEX France

Electronic Software Distribution

Transition from physical software distribution to digital on-demand fulfillment.

  • Digital Business Models
  • Operational Transformation
  • Commercial Strategy
SoftwareDigital deliveryRevenue
$50M
Annual software revenue
60+
Software vendors

Experience

Leadership Across Financial Services and Global Technology

  1. August 2024 – Present

    Luxembourg

    BNYCurrent

    Vice President, Business Transformation – Custody, Trustee & Depositary

    Leading transformation initiatives across Trustee & Depositary operations, with a scope of 55 people, focusing on operating model standardization, data quality, automation, management information, regulatory readiness and operational resilience.

  2. 2021 – 2024

    Global

    TD SYNNEX

    Senior Transformation Analyst – Global Transformation Office

    Supported enterprise-wide transformation governance, value tracking, cost-to-serve initiatives, benefits realization and post-merger operating model integration.

  3. 2012 – 2021

    Europe

    TD SYNNEX / Formerly Tech Data

    Transformation & Project Leadership – EMEA Strategy, Adoption & Digital Business Models

    Led transformation and growth initiatives across EMEA and France, including cloud adoption, digital commerce, business model innovation, commercial transformation and process automation.

  4. 2008 – 2011

    France

    French Ministry of Finance

    Economist | Project Manager

    Advised French companies expanding across Africa on funding and procurement from international financial institutions.

Education

  • Executive Master in Political Sciences — Sciences Po Paris
  • Executive Master in Finance, with Honors — Sorbonne Business School

Professional development

  • PRINCE2
  • Lean Six Sigma Green Belt
  • ADKAR Change Management
  • Agile Ways of Working
  • Investment Funds: Private Equity, Real Estate Funds and Sustainable Finance
  • BNY European Bank Talent Program: Private-Market Collateral and Tokenization

Languages

  • French Native
  • English Fluent / Professional

Documents

Executive Documents

Explore my professional background, executive positioning, and selected transformation achievements.

Contact

Let's Discuss Transformation and Business Value

For enquiries regarding executive transformation, operating-model leadership, and professional engagement, please get in touch.

Name
Fouzia SeguerEnterprise Transformation & Operating Model Leader
Location
Luxembourg

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